Sunday, December 06, 2009
Three Year Anniversary
Thursday, December 03, 2009
Expensive Power is Real Good Thing
Monday, November 30, 2009
Lost and Found Lots of Money!

Lost and Found is an important service offering at airports. Our perception seems to be if we leave it behind, it's gone. That's not necessarily so. There's a 90% chance of getting it back, with a modicum of effort on our part.
There's room for better coordination between the airlines and the airports, too. Currently, there are two independent systems trying to solve the same problem. One would do a better job.
If you leave your belongings on the plane, they'll likely end up in a centralized airline site, far away from you. If you can get through to the Airline Lost and Found department, if they have one, reuniting you and your belongings depends on your description matching the detail inputted into their data base. Lots of 'if's' there. The major dis-connect is trying to get through to any airline, via telephone. That's an excruciating process.
A simpler customer focused solution takes two steps. Consign items, left on the plane to the local airport lost and found. Airlines can enable local airport customer service desks by sharing passenger data with them. The airlines know every passenger by seat number. They know where they came from. Where they went.
Consigning items left on board and sharing passenger data to proactive local Airport Customer Service Desks increases the probability we'll get our stuff back. Local, in this case, is where the flight originates. It might only take a single call, assuming it wasn't your cell phone, you left behind!
Three benefits to that approach.
Airlines drop a service they do poorly, reduce costs, save and make more money.
Higher probability of reuniting owners and belongings
Greater Customer satisfaction
Wonder if EIA and West Jest would consider a pilot project. Interestingly, couldn't find a link to West Jet's Lost and Found, on their website.
Got a lost and found story, share it.
Canadian Airport Lost and Found List
Canadian Airport Lost and Found List 2
Airport and Airline Links
Saturday, November 28, 2009
Open Closed and Social- The Ultimate Mashup- #yeg
Friday, November 27, 2009
Video Test
Now in real post we want to script it like this and then add another clip.
Ok then more script a list of things would go here.
So here goes, let's see .
Sunday, November 22, 2009
Open Source the Arena Project
There's fulminating concern about a tax payer subsidy. Not sure why. Tax payers subsidize everything. That's how our current economic and business system works. All public enterprise is subsidized. Roads, transit systems, libraries, are generally considered community benefits funded communally by taxes.
The debate begins, when there is a private public partnership. Perception intervenes. Positions are staked. Polarization clouds the picture. Focus on the new arena, as a worthy public enterprise, a deserving candidate for community investment, is legitimate public discourse. As it is for the new Art Gallery, the Over Pass at 23rd Avenue, and every other enabling infrastructure project.
There was great public influence in getting the bridge, at 23rd Ave built. Cost, though an issue, was trumped by the value the bridge brings to city. A piece of that value is enabling the commerce at South Edmonton Common. Value is the proposition that needs to be addressed, in the arena discourse.
At this stage, one thing the Arena project offers is opportunity. The project is a laboratory, or could be. Let's 'open source' it! Let's collect, archive, catalog, curate all the information, in all it's forms.
Make it accessible, easily search-able, findable and hence valuable! Coalesce, the talents, resources, and skills of private, public, and citizen media, the city, the developer, and the public library to do that. Open all the information, including lobbyists' discussions and reports. If gaming legislation needs to be changed, report why and the benefit to everyone!
Use the arena project to create new collaborative business practices, based on open respectful dialogue, public discussion, full and complete disclosure. Demonstrate, by building the project, those practices can work. Change the way business is conducted in this berg.
Lots of value in that, what do you think?
Friday, November 20, 2009
First Demo Camp, local 'geeks' deserve more scrutiny.
Took in Demo Camp Edmonton. It's a regular gathering of a segment of the technology community. A couple hundred enthusiasts, and programmers filled a lecture hall, in the Enginerring Building, at the University of Alberta.
As an outsider, well I'm not a programmer, I wondered? What's the utility the value? Didn't see it at first, in the games presented. However upon review, games are well games, fun is ok.
There were four presentations that got my attention.
BookThat Bet, built on the Facebook Platform "scratches an itch", says inventor, Reg Cheramy. A testosterone soother for guys and hormone modifier for gals, in the friendly wager realm. I'll take the Riders over the Stamps and the Als over the Lions for a six pack. Knowing Cheramy, he'll take that bet. Not many he won't. The viral component is interesting. Using Facebook friends and connections can get in on the action. However, in quick perusal there's several similar offerings out there.

